Hotech Support Portal

Welcome to our On-Line Support Service! By logging-in to this service you can:

  • Access the Download Area to download new versions, updates and files for the applications you have registered.
  • Consult the Frequently Asked Questions for any questions you might have.
  • Open a new Support Ticket to register your issue and receive priority help.
  • Submit an on-line support request to allow us to gain access to your computer via Remote Desktop Connection, in order to diagnose your issues and attempt immediate recovery (depending on your Support SLA).
  • Register an On-site Support request so that our support personnel can schedule a visit to your premises.
Please use the username and password provided during your Product or Support Contract registration in order to log-in to the Service. In case you have forgotten your password or need to re-issue credentials, please contact our customer service department.